Patient Reviews

This business is definitely grade A quality. From the receptionists to the doctors themselves, the whole team is amazing. My wife had to have retina surgery due to a detachment that was misdiagnosed by the Emergency Room and NYC Retina Manhattan was able to get her on their operation table and fix her eye. She won't have 100% sight in her left eye due to the error of the Emergency Room but, with time, and thanks to the constant care from Dr. Mei and Dr. Feistmann, my wife is able to live a fairly normal and healthy life without any major complications.

I was traveling and had an issue come up which turned out to be a retinal tear. The entire staff was friendly and professional from the first phone call through surgery. I am so grateful they were able to get me in the same day, due to the urgent nature of my issue. Dr F. and the entire team treated me well and expedited my treatment so I had time to recover before flying home. Highly recommend this group and wish I lived in NYC to do my follow up here.

Very appreciative of everyone - Dr. Mei, the professional who took my retinal images, and the office/receptionist staff. They were all friendly, helpful, and empathetic. NYC Retina originally scheduled me for a visit on Fri, Sept 13 at their Queens location. However, the wait was progressively driving me bananas - as you can imagine, sitting around waiting to see if you have a retinal tear (which can progress to retinal detachment) is disconcerting. Called this morning to ask if they had any earlier appointments, and they were able to schedule me for today. The office was clean and not busy during my visit - I'm wondering if they scheduled me during their lunch break, which is extremely kind of them! Thank you - for the first time in a few days, I can breathe a sigh of relief! I'll be back next year, but for a routine retinal exam! :)

What a fantastic group of doctors and staff! I had a major crisis, they made time for me every day this week. This group of doctors really care about the patients. It's worth the wait to know you are getting individualized care. Staff is friendly and understanding. Highly recommend!!

On Aug 2.2024 I had an appointment at noon.The office was crowded,,so I waited about 45 minutes then decided to reschedule. I left and by the time I got home there was a voicemail from the doctor office. A technician by the name of Joel Olivo left me the most heartfelt apology about the long wait time . I am 66yrs old and I never had a doctors office apologize for making me wait. I saved the voicemail

Dr. Feistmann was Excellent. It was a complicated procedure. I felt no pain. And found the experience to be unique. Because I was awake during the procedure, I found it to be fascinating. I would recommend Dr, Jonathan Feistmann to anyone. He is the best.

Dr. Feistmann and his staff are miracle workers. Friendly, professional staff, and Dr. Feistmann is the most knowledgeable, caring doctor I have ever had. I would wholeheartedly recommend Retina NYC.

IF I COULD GIVE 10 STARS, I DEFINITELY WOULD! THE ENTIRE STAFF WAS EXCEPTIONAL, AND THAT'S AN UNDERSTATEMENT!! THE BEST DOCTOR'S OFFICE I'VE BEEN TO IN YRS!!! THE ASSISTANT WAS SO AMAZING, HE EXPLAINED WHAT HE WAS GONNA DO AND WHAT TO EXPECT. DR FEISTMANN! OMG! HE'S STRAIGHT FORWARD, BOLD IN A GOOD WAY, HE'S NOT ABOUT THE MONEY (JUMP TO SURGERY DR) HE'S KIND CARING, CONSIDERATE, A GOOD LISTENER, ADVISER AND THE LIST GOES ON! WHEN I WAS LEAVING, I SAID THANK U! HE ASKED IF HE COULD RESPOND TO ME IN JAMAICAN, I WAS SHOCKED WHEN HE DID, A MEAN PROPER JAMAICAN PATIOS! EVERY TIME I THINK ABOUT MY STRESSFUL CHRORETINAPATHY, I'M ALWAYS SMILING BC OF DR FEISTMANN! MY OVERALL EXPERIENCED, I GOT THAT FAMILY VIBES!

The best doctor

I called NYC Retina in late afternoon due to emergency situation. Doctor Feistmann rushed to the clinic in Queens from Manhattan. I was deeply touched. The care I received was exceptional. The doctor listened attentively to my concerns and provided personalized treatment that yielded positive results. The entire team at the clinic was friendly and displayed a high level of professionalism. I highly recommend NYC Retina for their excellent service and expertise.

This whole problem with my eyes really scared me NYC Doctor and his Staff Are Amazing

Amazing experience! I was referred to Dr. Jonathan Feistmann by Dr. Michelle Penshorn - to get a second opinion on if I need lattice degeneration surgery. Turns out I do/did for both eyes. That was on 2/27. My first appointment (right eye) was two days later on 2/29, and my next appointment (left eye) is tomorrow, 3/5. Talk about fitting me into the schedule in such a timely manner, not to mention the procedure itself was straight-forward, fast, and pain-free. No recovery time at all. Dr. Feistmann is friendly, easy to talk to, and engaged. He is clearly a professional who knows what he's doing, and I would highly recommend him for your retina needs. Thanks very much!

Great experience. I called office for emergency visit. Without hesitation they said, come in right away. The office was very crowded, but moved so efficiently almost shocking for having no appointment I was taken every fast as well as other patients, they were that organized. . The staff was amazing, helpful so polite just great explained everything. I was taking in for all tests by very good techs, also polite and explained everything about the test After that i went back to waiting area and than I was called in by doctor to go over my tests. Thank goodness was not a torn retina. He gave me signs of what to look for and made followup appointment for 6 weeks. I can not recommend this office more highly. 5 plus stars

Never had a more thorough exam. Joel, the Technician ,was excellent and thorough in taking many scans, explaining in great detail what he was about to do. Victoria was also reassuring, and explained the process and answered my questions. Dr. Feistman has an excellent demeanor, explaining his diagnosis, and next course of action, not once did I feel rushed. I came up from Florida to see Dr Feistman, and I highly recommend him. I don't think you will find anyplace better.

The doctors and staff here are all incredibly patient and kind. I contacted the office as I suspected I had a retinal tear and asked if they could see me right away. I was seen an hour later. While the waiting room was full, they moved swiftly and Dr. Feistmann determined quickly it was a tear and treated me there and then. The dr. and his team, with their wonderful bedside manner kept me calm and I felt very well cared for. As I live out of town Dr. Feistmann gave me a referral for someone where I live, and emailed me he is contact info as he sat down with me post treatment. I highly recommend this place for anyone needing specialized eye care, this is a pretty special place.

My father recently experienced a retina tear, a situation that was alarming and distressing for our family. During this challenging time, we were fortunate to be referred to Dr. Mei, whose exceptional care truly made a difference. From our very first appointment, Dr. Mei exhibited a level of dedication and compassion that was deeply reassuring. She not only treated my father with the utmost professionalism but also took the time to follow up with us personally. Her approach to patient care is commendable; she was always available to answer our questions, making a complex and potentially frightening situation much more manageable.

I've had bothersome floaters in my right eye over a year. Dr. Feistmann performed the surgery and the results are amazing! The floaters were removed completely without any pain. My eyesight has improved and I'm happy and grateful! A big thank you to Dr. Feistmann and his medical and office staff.

I've been a patient of Doctor Feistman for about five years, the only person I feel comfortable to give my eye shots, initially every month, now on a new medication I'm progressively stretching, I just reached 7 weeks, soon it will be every four months. I'm a 70 years old male, almost lost my right eye sight due to macular degeneration, Doc Feistmann saved my vision. Thank you

Everyone from the front desk staff and techs were great. Scheduling great also and the doc was super nice. Modern and clean facilities. Highly recommend.

My experience at NYC Retina was top notch. I had a frightening posterior vitreous detachment with retinal tear, and Dr. Feistmann fit me in right away and did an extremely thorough examination, and immediate laser repair. He patiently answered all of my questions, and made me feel very comfortable. He also answered follow up questions during off hours. He really cares about his patients. The PVD left me with large floaters which required surgery to remove them. He and his team were very professional, caring and skilled. My surgery was very successful. I would especially like to thank Joel for his calm but thoughtful demeanor, and Kayra for answering all of my insurance questions. The staff in general was kind and efficient. I highly recommend this practice.