My boyfriend developed a detached retina, and needed urgent eye surgery. He started to experience vision problems in one eye while we were in New Jersey, but Dr. Feistmann’s office was one of only two covered by my boyfriend’s insurance plan (in New York) to treat him. The amazing staff at NYC Retina (special shout out to Jose, Althea and Cynthia especially!) squeezed him in for an appointment the very next morning, and surgery at the Ear & Eye Infirmary the following day! Dr. Feistmann even postponed his vacation to do this procedure (and a few other lucky patients’), and opened the office himself on a Saturday to do post-op check-ups before leaving town. His staff operates an after-hours text service, so we were able to get in touch about post-op care questions/concerns even after the office was closed! The surgery went beautifully, and I’ve honestly never seen finer healthcare. We are full of gratitude. -Kate and Patrick
